AI receptionist for salons and restaurants
Your hands are full with clients and guests, so booking calls go unanswered
With a client in the chair or a packed dining room, nobody can get to the phone. Someone trying to book rarely leaves a message. They call the next salon or try the next restaurant.
52%
of consumers stop buying from a brand after one bad experience, and Qualtrics estimates nearly $3 trillion in global sales is at risk.
Source: Qualtrics customer experience research.
What missed booking calls can cost
Every unanswered call is a booking or a table that went elsewhere. Illustrative example only, using made-up numbers. Your audit uses your own.
10
missed booking calls per week
× $90
average ticket per booking
$900
per week at risk
Not every missed call would have become a booking, so treat this as a rough upper bound. The audit estimates a realistic figure for your business.
How Sushi fixes it
A managed AI voice receptionist, set up for your salon or restaurant and kept tuned by us.
Answers every call
During the Saturday rush, a full dining room or a client mid-colour, every call is picked up on the first ring. No voicemail, no hold.
Takes bookings and reservations
Callers are booked into the appointment slots or tables you allow, or their request is captured with party size, service and preferred times for staff to confirm.
Answers the everyday questions
Hours, location, parking, menu items, services and rough pricing are answered from the information you give us, so your team is not interrupted.
Hands off to staff when needed
Large parties, complaints, allergy questions and anything unusual are passed to your team by transfer or an alert, based on rules we set with you.
Sample call: a Friday table for four
An illustrative example of how a call could go while the dining room is full.
Caller: Hi, do you have a table for four this Friday around 7?
Sushi: Thanks for calling. Let me check Friday for four people. I have 6:45 pm or 7:30 pm. Which would you like?
Caller: 7:30 works. One of us has a nut allergy.
Sushi: Noted, and I will flag the allergy for the team so they can speak with you about the menu. Can I get a name and mobile number for the booking?
Caller: Sure, it is Dana, and the number is…
Sushi: Thanks, Dana. You are booked for four on Friday at 7:30 pm. You will get a text confirming the details.
Trust and call quality
Will it sound robotic to my clients and guests?
It is built to sound natural and is tuned to your services, menu, hours and tone. We review real calls and keep refining it.
What about special requests?
Notes such as allergies, seating preferences, a particular stylist or a colour consultation are captured and passed to your team. Anything the receptionist should not decide on its own goes to staff.
What if a caller wants a person?
Callers can always ask for a human. Based on rules we set with you, the call is transferred to your team, or a message and an alert are sent if nobody is free.
Does it work with my booking system?
We work out the booking setup with you during onboarding, including where bookings and requests should land, and we handle the configuration. Tell us which tools you use in the form.
How long does setup take, and do I change my number?
No number change is needed. Customers keep calling the number they already know, and we handle the setup during onboarding.
Is the audit really free?
Yes. The missed-call audit and demo are free. Submit the form and we reply within 1 business day.
Get your free missed-call audit
Tell us a little about your business. We'll reply within 1 business day with a personalized estimate of the revenue you're losing to missed calls, plus a demo of the AI receptionist.