How it works
Unanswered calls are costing you revenue, and you can't see it
Every call that goes to voicemail or waits too long is a customer who may call someone else. Sushi finds where it is happening, shows you what it costs and fixes it with a managed AI voice receptionist.
52%
of consumers stop buying from a brand after one bad experience, and Qualtrics estimates nearly $3 trillion in global sales is at risk.
Source: Qualtrics customer experience research.
Three stages, run for you
- 1
Find the leak
We start by looking for where calls and customers are slipping away.
- We review how your phones are handled today: hours, voicemail, hold times and how fast callers get a response.
- We flag the moments calls most likely go unanswered, such as after hours, busy periods and when your team is on a job or with a client.
- You get a plain-language picture of where the leak is, built from your own business rather than generic averages.
- 2
Show the cost
We turn missed calls into a number you can act on.
- Using your approximate missed calls per week and your average job or booking value, we estimate the revenue lost.
- The estimate is personalized to your business and sent within 1 business day of your audit request.
- It comes with a demo of the AI voice receptionist so you can hear how your calls would be handled.
- 3
Deploy and optimize
We build, run and keep improving your AI voice receptionist.
- We set up a custom receptionist trained on your services, hours, pricing guidance and policies.
- It answers every call, books appointments and captures the details you need, so no caller hits voicemail or a long hold.
- We review conversations and keep tuning it. When a call needs a person, it hands off to your team.
Sample call: after-hours booking
An illustrative example of how a call could go when nobody is at the desk.
Caller: Hi, it is 8:40 pm. Can I book an appointment for tomorrow?
Sushi: Of course. I can help with that. What service do you need, and what is your name?
Caller: A boiler check. I am Sam.
Sushi: Thanks, Sam. We have 10 am or 2 pm tomorrow. Which works best?
Caller: 10 am, please.
Sushi: Booked. I am texting you a confirmation now, and the team will see the details first thing.
Trust and call quality
Will callers know they are talking to an AI?
The receptionist is built to sound natural and helpful, and it is tuned to your business. We design it to be upfront and never pretend to be something it is not.
How do you keep call quality high?
We do not set it up and walk away. We review real conversations, fix the places it stumbles and keep refining its answers over time.
What happens when a call needs a human?
The receptionist hands the call off to your team, or takes a detailed message, depending on the rules we set up together.
Is the audit really free?
Yes. The missed-call audit and demo are free. Submit the form and we will reply within 1 business day.
Get your free missed-call audit
Tell us a little about your business. We'll reply within 1 business day with a personalized estimate of the revenue you're losing to missed calls, plus a demo of the AI receptionist.